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ELENA NAME NECKLACE
Our classic Elena Name Engraved Tag Necklace is an all-time customer favourite. With many personalization options, you can create the perfect necklace that encapsulates what makes you or your loved one so special. The Elena Necklace makes for a meaningful, heartfelt gift for your partner, your friends, your siblings, or your parents.
Engrave a name on the front, and add a short and sweet message or another name on the back, with your choice between two classic fonts. Customize your finish, chain, and chain length. The beauty of our Elena Necklace is its versatility - wear it on its own as a statement, or layer it with your favorite necklaces.
*PERSONALIZATION
Enter the names you’d like on your dog tag in the Personalization Box.
— Choose your desired font, finish, chain, and chain length from the drop-down menu
— 3 lines max, 7 characters per line
— Case sensitive
— Specify 'front' and 'back' text for double-sided engraving
— Use the / symbol to indicate a line break
Ex:
Front: Rachel / Beck
Back: Suzy / Beck
Front: Hailey / Kate / Grayson
Back: May 5 / 1990
*MATERIAL
— 100% Recycled Sterling Silver: An everlasting classic that’ll look as good as new with continuous care.
— 18K Gold Vermeil: Sterling silver base, plated with a durable and thick layer of 18-karat gold vermeil.
— 18K Rose Gold Vermeil: Sterling silver base, with an 18-karat rose gold overtop.
**Vermeil is nickel-free and perfect for those with metal allergies.
*DIMENSIONS
Dog tag pendant is 15mm tall x 12mm wide.
Pendant can be removed from chain.
*LENGTH
Select your preferred length from the drop-down menu.
Our necklaces are adjustable at one-inch increments.
Shipping, Refund & Return Policy
Shipping Policy
At Javahrat, we are dedicated to delivering beautifully handcrafted, personalized silver jewellery to customers worldwide. We offer free worldwide shipping on all orders, with no minimum purchase required.
Processing Time
Each piece is made to order by skilled artisans. Standard production time is 5–10 business days. During festive seasons or sales, production times may be slightly extended. We will keep you updated by email throughout the process.
Estimated Delivery Times
- India (Domestic): 2–7 business days after dispatch
- North America & Europe: 5–12 business days after dispatch
- Asia, Australia, GCC countries: 5–10 business days after dispatch
- Rest of the World: 7–15 business days after dispatch
Note: Delivery times are estimates and may vary due to customs clearance, local holidays, or unforeseen delays.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or local fees upon arrival in your country. These charges are the responsibility of the customer, as they are beyond our control. We recommend checking with your local customs office before placing your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment until delivery.
Undeliverable Packages
If a package is returned to us due to incorrect address, refusal to accept delivery, or unpaid customs charges, we will contact you to arrange reshipment. Additional shipping fees may apply in such cases.
Refund & Return Policy
We take great pride in handcrafting custom jewellery specifically for you. Because each item is personalized, please review our return and refund policy carefully before ordering.
Non-Returnable Items
As our products are made-to-order with custom names, dates, letters, or finishes, we do not accept returns or exchanges for change of mind, incorrect details provided by the customer, or size issues.
Damaged or Incorrect Items
If you receive an item that is damaged in transit or differs from your confirmed order, please notify us within 48 hours of delivery by emailing javahratt@gmail.com. Please include clear photos of the item and packaging. Once approved, we will arrange a repair, replacement, or refund at no additional cost.
Refund Process
Refunds are issued only in cases where replacement or repair is not possible. Approved refunds will be processed to your original payment method within 7–10 business days after confirmation.
Need Help?
If you have any questions regarding our policies, feel free to contact us at javahratt@gmail.com. We are always here to help.